This on-line self-study course introduces the most
commonly used tools for continuous improvement and is designed to
accompany the CQI for Public Health: The Fundamentals course.
While the course has been developed for public health agencies and their
community partners, the principles, processes and tools have been used
in all kinds of organizations and can be used anywhere – event at home!
The course consists of five modules that include activities and
opportunities to apply the learning to the participant’s own work.
Upon completion of the is course the learner will
be able to identify appropriate tools that can be used during the
plan-do-study-act cycle. Learning objectives include:
- describe the four types of flow charts
- discuss the use of a fishbone diagram to analyze a problem
- recognize the five whys technique to determine the root cause of a problem
- describe six data tools than can be used in the Plan-Do-Study-Act cycle for problem solving
- describe three tools for decision making in the Plan-Do-Study-Act cycle
- describe three tools for planning improvements, and monitoring
- describe a storyboard as a CQI tool
This course addresses the following Core Competencies for Public Health Professionals: 2.A.11. It also addresses and supports PHAB Standard 9.2 (v1.5).
Note: This course will not launch from this site. You must click on Step 2 of the registration process. You will then be taken to https://cphplearn.org where the content is housed.
The course will be available through 12/15/17.
The target audience for this course is anyone interested in quality improvement in public health.
This course is currently offered at no cost.
The instructor for his course is Racquel Graham, M.S.
Application has been submitted for continuing education credit to the Ohio State Board of Sanitarian Registration.
Sponsored by the Center for Public Health Practice (MEP2939), a
designated provider of continuing education contact hours (CECH) in
health education by the National Commission for Health Education
Credentialing, Inc., this program is designated for (CHES) and/or Master
Certified Health Education Specialists (MCHES) to receive up to 2 total category I contact hours in health education. Maximum advance level contact hours available are 0.
This course is approved for 2 CPH CEs by the National Board of Public Health Examiners
This continuing nursing education activity was approved by the Ohio
Nurses Association (OBN-001-91), an accredited approver by the American
Nurses Credentialing Center’s Commission on Accreditation for 3.0 hours.
Approval valid through 12/15/17. Assigned ONA # 18603.
Contact firstname.lastname@example.org or 614-292-2291 for more information about continuing education.
Completion requirements: Completion of all course modules, a minimum
score of 73% on the final quiz, and completion of a course evaluation
are required to receive continuing education credit and/or a certificate
This course is provided by the Center for
Public Health Practice, located in the College of Public Health at The
Ohio State University. Development of the course was supported by the
Ohio Public Health Training Center, grant number UB6HP20203, from the
Health Resources and Services Administration, DHHS, Public Health
Training Center Program. Contents are solely the responsibility of the
authors and do not necessarily represent the official views of HRSA.
The presenter and planning committee members have no conflict of interest.
Please direct all course inquiries to email@example.com or (614) 292-2291.