This on-line self-study course provides the most commonly used tools for continuous quality improvement (CQI) and is designed to accompany the CQI for Public Health: The Fundamentals course. This course was developed for public health agencies and their partners, although the principles, process and tools have been used in all kinds of organizations and can be used anywhere – even at home.
The course consists of five modules that are designed as self-paced, interactive, independent learning. Modules include activities and opportunities to apply the learning to the participant’s own work.
Upon completion of this course, participants will be able to:
Module 4: Flow Charts, Fishbone Diagram, Five Why’s
- describe the four types of flow charts
- discuss the use of a fishbone diagram to analyze a problem
- recognize the five whys technique to determine the root cause of a problem
Module 5: Data Tools
- describe six data tools than can be used in the Plan-Do-Study-Act cycle for problem solving
Module 6: Decision Making Tools
- describe three tools for decision making in the Plan-Do-Study-Act cycle
Module 7: Planning Tools
- describe three tools for planning, planning improvements, and monitoring
Module 8:QI Storyboards: Using Storyboards to Document Impact
- describe a storyboard as a CQI tool
The target audience for this course is anyone interested in quality improvement in public health.
Date, time, and location
This five-module course is designed as a self-study, self-paced course. It will be available online through August 2015.
The instructor for this course is Racquel Graham, M.S., CPM
There is no cost to take this course.
Application has been submitted for continuing education to the Ohio State Board of Sanitarian Registration.
Sponsored by the Center for Public Health Practice (MEP2939), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc., this program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 2 total Category I contact hours in health education. Maximum advanced-level contact hours available are 0.
The course is approved for 2 CPH CEs.Questions regarding continuing education credit should be directed to Meredith Cameron at 614-292-2942 or firstname.lastname@example.org.
This continuing nursing education activity was approved by the Ohio Nurses Association (OBN-001-91), an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation for 2.49 contact hours. Approval is valid through September 16, 2015.
Completion requirements: A minimum score of 73% must be received on the Final Quiz and an electronic evaluation must be submitted in order to be able to print the Certificate of Completion and receive continuing education credit.
Scroll to the bottom of the page and click on LCMS Registration. Once the registration process is complete, you will receive a confirmation email containing additional instructions.To have your registration also appear in your TRAIN transcript, you will need to stay logged into the CPHP LCMS, click on My Training, click on view beside CQI:Tool Time scroll to the bottom of the page, and click on TRAIN Registration.
This course is provided by the Center for Public Health Practice, located in the College of Public Health at The Ohio State University. The course is partially supported by the Ohio Public Health Training Center, grant number UB6HP20203, from the Health Resources and Services Administration, DHHS, Public Health Training Center Program. Contents are solely the responsibility of the authors and do not necessarily represent the official views of HRSA.
There is no commercial support for this event nor do the presenter and planning committee members have any conflict of interest. There will be no mention of off-labeled product uses.
Please direct course inquiries to:
(614) 292 – 2942
Please direct registration inquiries to: