Child Support Worker Portal (DCBS) Training 1063458
 Course ID: 1063458
 Format: On-Site - Classroom course or workshop (Live Event)
 Clinical / Non-Clinical: Non Clinical
 Course Number:
 Cost (US$): 0.00
 Credit Type(s): none
 Certificate: TRAIN Certificate of Attendance
Course Description:

DCBS Worker Portal Training

This training is geared towards helping the Child Support worker to navigate the Family Support Worker Portal. It guides the worker through the screens with a brief explanation of what information can be found on said screens, which will allow the caseworker to efficiently and properly work their case. The training addresses everything from locating benefits that the child is receiving, such as KTAP, to reviewing referral information.

Steps For Completing a Course


Step One: TO COMPLETE A COURSE:


The Dashboard section of the TRAIN Home page is where your course management will take place. The “My Learning” section contains recent, active course registrations. To see all registrations, click the “Current Courses” button. 
Next to each course listing is an “M” button. This will allow you to “Manage” your individual course registrations. To manage a particular course, simply click the “M” button to the right of the Course Name. Mark your course as Completed: Click the “Completed” button to complete your course. 

Step Two: TO LAUNCH AN EVALUATION, YOU HAVE A VARIETY OF ACCESS POINTS:

On the Course Details page, where you originally registered for the course, under the 
Registration tab, there will be an evaluation button. If you click the “My Learning” link on the TRAIN Home page dashboard, you will see which recent course evaluations that need to be completed. 

On the TRAIN Home page, if you have an evaluation pending, a red alert notice will appear within the “My Action Items” section of the TRAIN dashboard. 

Step Three: TO VIEW OR PRINT A CERTIFICATE: 


Login to your TRAIN account and access the “My Certificates” link on the TRAIN Home page. This will reveal a list of recent Certificates. Click the “Certificate print icon” to the right of the page. This open or download a PDF version of the Certificate. 

Subject Area(s):
Other
Audience(s):
Other
Background/Role(s): None
Course Language(s):
English
Course Level: Introductory
Registration Required Outside of TRAIN: no
Registration Restrictions:
Sponsor: Child Support Enforcement
Accreditations: none
Special Notes:
Course Contacts
Description:
Name: Kristi Peavler
Phone: 502-564-2285
email: kristi.peavler@ky.gov
URL:
To access this course, you first need to create an account:
If you already have an account, please login:
User Reviews
 
(29 reviews)
4.7 out of 5 stars
All Reviews
 
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Overall Impression Recommends this course: YES  
March 22, 2017
 
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Overall Impression Recommends this course: YES  
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January 20, 2017
 
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January 17, 2017
 
Overall Impression Recommends this course: YES  
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Overall Impression Recommends this course: YES  
January 04, 2017
 
Overall Impression Recommends this course: YES  
January 03, 2017
 
Overall Impression Recommends this course: YES  
October 14, 2016
 
Overall Impression Recommends this course: YES  
October 14, 2016
Bryn is a thorough and informative instructor and did a great job
 
Overall Impression Recommends this course: YES  
September 29, 2016
 
Overall Impression Recommends this course: YES  
September 29, 2016
Bryn did a great job answering all my questions helping me to understand
 
Overall Impression Recommends this course: YES  
August 25, 2016
 
Overall Impression Recommends this course: YES  
August 12, 2016
 
Overall Impression Recommends this course: YES  
August 11, 2016
 
Overall Impression Recommends this course: YES  
August 11, 2016
 
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